INSIDE IR35
Location: Can be based out of Filton or Frimley (Hybrid working only 2 days onsite per week)
Duration: 7 Months intialy (Scope to be extended)
Rate: £62 per hour umbrella
Role Summary:
The Communications and Engagement Lead for the Business Improvement Programme will be responsible for developing and executing communication strategies to enhance stakeholder engagement and drive awareness of the programme's objectives and achievements. This role requires a proactive individual with exceptional communication skills and a strategic mindset to effectively convey the programme's message and foster collaboration among stakeholders.
Key Responsibilities
- Develop and implement comprehensive communication plans to support the objectives of the business improvement programme.
- Create engaging content for various channels, including newsletters, emails, social media, and presentations, to effectively communicate programme updates, milestones, and successes.
- Collaborate with cross-functional teams to gather information and insights for content creation and ensure alignment with programme objectives.
- Lead stakeholder engagement activities, including workshops, events, and feedback sessions, to gather input and foster a sense of ownership and participation among stakeholders.
- Monitor and evaluate the effectiveness of communication strategies and adjust approaches as needed to ensure maximum engagement and impact.
- Act as a liaison between programme leadership and stakeholders, providing regular updates, addressing concerns, and soliciting feedback to inform programme initiatives.
Core Duties
- Provide support and guidance to leaders and managers in delivering effective communication to their teams.
- Employee Engagement Initiatives: Design and implement engagement programs to foster a culture of operational excellence.
- Organize workshops, training sessions, and events to promote employee involvement and commitment to improvement initiatives.
- Collect feedback and measure the effectiveness of engagement activities, making adjustments as necessary to maximise impact.
- Knowledge Sharing and Best Practices: Establish mechanisms for sharing best practices, lessons learned, and success stories across the organisation.
- Develop platforms or forums for employees to exchange ideas, insights, and innovative solutions.
- Encourage collaboration and cross-functional learning to accelerate the adoption of operational excellence principles
- Performance Metrics and Reporting: Define relevant KPIs and performance metrics to track the progress of operational excellence initiatives.
- Generate regular reports and dashboards to communicate performance outcomes and identify areas for improvement.
- Present findings and recommendations to leadership, providing insights to support strategic decision-making.
- Provide support and guidance to leaders and managers in delivering effective communication to their teams.
- Employee Engagement Initiatives: Design and implement engagement programs to foster a culture of operational excellence
- Organize workshops, training sessions, and events to promote employee involvement and commitment to improvement initiatives.
- Collect feedback and measure the effectiveness of engagement activities, making adjustments as necessary to maximise impact.
- Knowledge Sharing and Best Practices: Establish mechanisms for sharing best practices, lessons learned, and success stories across the organisation.
- Develop platforms or forums for employees to exchange ideas, insights, and innovative solutions.
- Encourage collaboration and cross-functional learning to accelerate the adoption of operational excellence principles
- Performance Metrics and Reporting: Define relevant KPIs and performance metrics to track the progress of operational excellence initiatives.
- Generate regular reports and dashboards to communicate performance outcomes and identify areas for improvement.
- Present findings and recommendations to leadership, providing insights to support strategic decision-making.
Key Skills & Experience:
- Proven experience (5 + years) in operational excellence, change management, or organisational development roles, with a focus on communications and employee engagement.
- Strong understanding of communication principles, change management methodologies, and employee engagement strategies.
- Excellent verbal and written communication skills, with the ability to convey complex concepts in a clear and compelling manner.
- Demonstrated ability to collaborate effectively with diverse teams and stakeholders at all levels of the organisation.
- Proficiency in project management, data analysis, and presentation software.
- Vision and Strategy Alignment: Align communication and engagement initiatives with the organisation's vision, values, and strategic objectives.
- Provide strategic direction and guidance to ensure that operational excellence efforts support overarching business goals.
- Inspiring and Motivating Others: Inspire and motivate team members and stakeholders to actively participate in operational excellence initiatives.
- Foster a culture of enthusiasm, commitment, and accountability towards continuous improvement and excellence
- Collaborative Leadership: Cultivate a collaborative and inclusive work environment where diverse perspectives are valued and contributions are recognised.
- Foster strong partnerships across departments and functions to drive collective success and break down silos.
- Coaching and Development: Coach and mentor team members to enhance their communication skills, engagement techniques, and change management competencies.
- Provide constructive feedback, support professional growth, and empower individuals to reach their full potential.
- Resilience and Adaptability: Demonstrate resilience and adaptability in the face of challenges, setbacks, or changes in organisational priorities.
- Lead by example in embracing change, fostering a culture of agility, and promoting continuous learning and improvement.
- Results Orientation: Drive results and deliverables in line with established timelines, budgets, and quality standards.
- Monitor progress, identify obstacles, and take proactive measures to overcome barriers and ensure successful outcomes.
