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MedTech

Customer Service Manager

An innovative Medical Device business with a market leading product that really makes a different to people's lives is looking for a Customer Service Manager to join their rapidly growing team. This role is a hybrid position split between office (Warwickshire) and home. The Role As their UK Customer Care Manager you'll oversee a team made up of Customer Care and Product Support Specialists and ensure positive relationships with all applicable patients and caregivers. You'll have ownership of the patient onboarding and support process and will be expected to identify process improvements and opportunities to improve customer experience. The business is going through significant growth so you'll be heavily involved with the growth strategy for patients whilst maintaining service quality. You… To succeed as their Customer Care Manager, it's absolutely essential that you have experience of running a customer service / customer care function within one of the following environments - Medical Device, MedTech, Healthcare, Pharma or biotech. Please note that you will not be considered if your experience is outside of these environments. You'll also need to have experience working within a QMS (9001 / 13485) along with experience defining processes, integrating systems and, ideally, scaling up operations. The Package In return you'll receive a very competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + bonus. In addition, the company is committed to both training and development along with career progression. APPLY NOW This type of role doesn't come around often, especially with such a game changing product, so if you're interested, please send your CV through the application button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Medical Device Service Engineer

An innovative Medical Device business with a market leading product that really makes a different to people's lives is looking for a Technical Support Engineer to join their rapidly growing team. This role is a hybrid position split between office (Warwickshire) and home. The Role As a Technical Support Engineer, you'll provide 2nd and 3rd line support to users in the field - users can include company employees, patients and clinical professionals. You'll conduct remote machine diagnostics, categorise level of repair, complete diagnostics, prepare reports (with justifications) and report back to stakeholders. You… To succeed as a Technical Support Engineer within this business, it's absolutely essential that you have experience of troubleshooting electro-mechanical medical device equipment to systems level. Experience of interfacing with customers as part of a solution-based service process would certainly hold you in good stead. The Package In return you'll receive a competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + bonus. In addition, the company is committed to both training and development along with career progression. APPLY NOW This type of role doesn't come around often, especially with such a game changing product, so if you're interested, please send your CV through the application button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Technical Support Engineer

An innovative Medical Device business with a market leading product that really makes a different to people's lives is looking for a Technical Support Engineer to join their rapidly growing team. This role is a hybrid position split between office (Warwickshire) and home. The Role As a Technical Support Engineer, you'll provide 2nd and 3rd line support to users in the field - users can include company employees, patients and clinical professionals. You'll conduct remote machine diagnostics, categorise level of repair, complete diagnostics, prepare reports (with justifications) and report back to stakeholders. You… To succeed as a Technical Support Engineer within this business, it's absolutely essential that you have experience of troubleshooting electro-mechanical medical device equipment to systems level. Experience of interfacing with customers as part of a solution-based service process would certainly hold you in good stead. The Package In return you'll receive a competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + bonus. In addition, the company is committed to both training and development along with career progression. APPLY NOW This type of role doesn't come around often, especially with such a game changing product, so if you're interested, please send your CV through the application button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Supplier Quality Engineer

An innovative Medical Device business with a market leading product is looking for a Supplier Quality Engineer to work on a product that really makes a different to people's lives. This is a hybrid role split between office and home (plus some travel to supplier sites). The Role As a Supplier Quality Engineer you'll take responsibility for leading and performing supplier quality engineering activities to support safe, effective and compliant development of the organisation's medical device designs and manufacturing processes. You… To succeed in the role of Supplier Quality Engineer you'll need to have a strong Supplier Quality / Vendor Management background. It's absolutely essential that at least some of your recent experience will have been on medical devices (ISO13485). The Package In return you'll receive a competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension. In addition, the company is committed to both training and development along with career progression. Apply This type of role doesn't come around often, especially with such a game changing product, so if you're interested, please send your CV through the apply now button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Embedded Software Engineer

An innovative Medical Device business with a market leading product is looking for a Senior Embedded Softare Engineer to work on a product that really makes a different to people's lives. This permanent role is available on a hybrid working basis. The Role As a Software Engineer you'll be expected to contribute to the creation and evolution of the software content of the company's products whilst satisfying the needs of product development and assurance. In addition you'll also be involved with requirements authoring, risk mitigation, problem management and supporting Software Quality initiatives. You… To succeed in this role you'll need to have a background of Embedded C (ideally MISRA C) within a safety ctritcal industry. Any C# or Python experience would certainly hold you in good stead. The Package In return you'll receive a very competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + bonus. In addition, the company is committed to both training and development along with career progression. Apply This type of role doesn't come around often, especially with such a game changing product, so if you're interested in being considered please send your CV through the apply now button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Production Supervisor

An innovative Medical Device business with a market leading product is looking for a Production Supervisor to work on a product that really makes a difference to people's lives. The Role As Production Supervisor you'll be a Team Lead for Line Operators on a growing site - the team will consist of 8 to 10 Operatives and the role is on a weekly rotating shift pattern of 6-2 and 2-10. In addition, you'll be responsible for ensuring that the supply of materials to and from the Cleanroom meets the build requirements along with goods received and goods despatched whilst also, in conjunction with the Plant Manager, formulating production schedules. You… To succeed in this role it's imperative that you'll have team leading experience within a production line environment (and ideally, but not essential, a clean room). Please note that this role would not suit somebody from a food manufacturing background. Any experience of a regulated industry and / or process engineering would certainly hold you in good stead (as would production scheduling and / or GMP experience). The Package In return you'll receive a competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension. In addition, the company is committed to both training and development along with career progression. Apply This type of role doesn't come around often, especially with such a game changing product, so if you're interested please send your CV through the apply now button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Process Engineer - Medical Devices

An innovative Medical Device business with a market leading product that really makes a different to people's lives is looking for a Process Engineer to join their rapidly growing team. The Role As a Process Engineer, you'll work with the company and their manufacturing partner to ensure the development and maintenance of processes and documentation relevant to the consumables manufacturing supports the QMS. You'll provide expertise in process optimisation techniques and prepare and execute Validation Master Plans, Process Optimisation Studies and Process Validation. You… To succeed as a Process Engineer it is absolutely essential that you have experience of a similar role within a medical device manufacturing environment. You'll also need to have experience of CAPAs and NCs along with a good knowledge of 13485. The Package In return you'll receive a competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + bonus. In addition, the company is committed to both training and development along with career progression. APPLY NOW This type of role doesn't come around often, especially with such a game changing product, so if you're interested please send your CV through the application button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Consumables Project Manager

An innovative Medical Device business with a market leading product is looking for a Senior Project Manager to work on a product that really makes a different to people's lives. This permanent role is available on either a hybrid working basis or could even potentially be fully remote with travel to relevant sites. The Role As a Senior Project Manager you'll report into the Programme Director and be responsible for the planning, execution and autonomous management of critical and complex projects. These projects will be characterised by significant ambiguity in success criteria and / or challenging delivery parameters. Your initial project will be focused on medical device consumables but the business runs a PMO so future projects could cover any projects across the whole business. You… To succeed in this role it's imperative that you'll have a background of project management within a medical device / pharmaceutical environment focusing on the production of single use consumables. If you do not have this background then please do not apply for the role as we are unable to consider you. The Package In return you'll receive a very competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + bonus. In addition, the company is committed to both training and development along with career progression. Apply This type of role doesn't come around often, especially with such a game changing product, so if you're interested in being considered please send your CV through the apply now button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Systems Engineer - Medical Devices

An innovative Medical Device business with a market leading product is looking for a Systems Engineer - this an important hire to support the organisation during the next stage of its growth. The Role As a Systems Engineer you'll contribute to systems development of the company's products ensuring full compliance with medical device regulations and standards. You'll, also, take a lead in the feasibility, definition, integration and verification of elements of their products. Some of your key responsibilites will include design, development, problem resolution, systems test and project leadership. You... To succeed in the role of Systems Engineer it's essential that you have experience of a similar role within a medical device environment - other industries cannot be considered for this role. Your systems engineering experience will including working on devices with mechanical, software and electronic elements to them. The Package In return you'll receive a competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + up to 8% bonus. In addition, the company is committed to both training and development along with career progression. How to apply... This type of role doesn't come around often, especially with such a game changing product, so if you're interested, please send your CV through the apply now button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

MedTech

Project Engineer - Medical Devices

An innovative Medical Device business with a market leading product that really makes a difference to people's lives is looking for a Project Engineer to join their rapidly growing team. The Role As a Project Engineer you'll be responsible for driving forward key engineering projects to enable the operations function to meet the requirements of the business. You'll also oversee activities to develop and sustain products and processes whilst engaging with the supply chain to achieve operational excellence. You… To succeed in this role of Project Engineer it's essential that you have experience of a Project Engineer role within a medical device business - if you don't have experience within medical devices this is not the role for you. Ideally, you'll also have a Comprehensive understanding of design and change control, including 21CFR 820.30, ISO 14971 risk management processes and ISO 13485 quality management systems. Any experience of electro mechanical products will certainly hold you in good stead. The Package In return you'll receive a competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + bonus. In addition, the company is committed to both training and development along with career progression. This type of role doesn't come around often, especially with such a game changing product, so if you're interested in being considered please email me your up to date CV via clicking the "Apply Now" button. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn