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Service Delivery Analyst

  • Location: Barcelona
  • Salary: £30000 - £35000 per annum per year
  • Job Type:Permanent

Posted almost 2 years ago

  • Sector: IT
  • Contact: Dan Kirkpatrick
  • Contact Email: d.kirkpatrick@jamrecruitment.co.uk
  • Start Date: ASAP
  • Expiry Date: 01 June 2022
  • Job Ref: 018319ALLa_1650454965

A truly innovative data centre operator with over 100 sites across Europe is looking for a Service Delivery Analyst. This permanent role has been created to support the next stage of the company's growth and is Barcelona based with some home working.

The Role

As their Service Delivery Analyst, you'll be a key contributor to operational account management and service management strategy. You'll be responsible for providing support to customers who have contracted for serve management and to strategic customers where service management is a value add service. In addition, you'll produce service reports and data for your named accounts whilst ensuring customers see you as a "trusted advisor" who provides the highest level of operational excellence.

You...

To succeed in the role of Service Delivery Analyst, you'll have experience of a similar role within a data centre / telco / IT organisation. Experience of ITIL and / or an additional European language would certainly hold you in good stead.

Package and how to apply...

In return for your skills, you'll receive a salary of up to £35,000 plus 10% matching pension. This is an excellent opportunity to join a market leader so if you're interested in being considered please email me your CV via the "Apply Now" button.

JAM Recruitment is acting as an employment agency with regards to this position.

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