An innovative Medical Device business with a market leading product that really makes a different to people's lives is looking for a Product Support Specialist to join their rapidly growing team. This role is a hybrid position split between office (Warwickshire) and home.
The Role
As a Product Support Specialist you'll be responsible for providing outstanding phone and email support to their customers - you'll respond to inquiries about product performance, reliability, quality and technical issues. You'll need to develop an excellent understanding and knowledge of the system so that you can troubleshoot product issues quickly and, where possible, without escalation.
You…
To succeed as a Product Support Specialist within this business, it's essential that you have engineering experience within a medical device business. Any experience of a similar technical support role would certainly hold you in good stead.
The Package
In return you'll receive a competitive salary (please get in touch for details on this) + 25 days' (plus BH) + 6% employer pension + bonus. In addition, the company is committed to both training and development along with career progression.
APPLY NOW
This type of role doesn't come around often, especially with such a game changing product, so if you're interested, please send your CV through the application button.
JAM Recruitment is acting as an employment agency with regards to this position.
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