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Customer Services Advisor

  • Location: Preston
  • Salary: 9.35 per hour
  • Job Type:Contract

Posted 10 months ago

  • Sector: Defence & Aerospace, Other
  • Contact: Aerospace and Defence team
  • Contact Email:
  • Contact Phone: +44 161 962 6111
  • Expiry Date: 31 December 2022
  • Job Ref: 72048

​The Role

Within the role of Customer Support Advisor, you’ll be responsible for:

Handling incoming calls and responding to emails from employees with HR queries, aiming to resolve at first contact.

Ensuring all information taken from calls is accurately logged on to the system.

Building and developing effective relationships with colleague groups including internal HR Shared Services, Shared Services and wider external company business.


To succeed within the role of Customer Support Advisor, you’ll have experience in a similar position, and you’ll ideally have the following skills:

5 GCSE’s or equivalent.

Confidence using IT systems and able to learn new systems and processes quickly.

Communication skills.


This is an exciting opportunity to work for a global business that has developed a strategy of working closely with its contingent workforce. Within the role, you can expect to:

Work on complex, cutting-edge projects

Achieve a work/life balance

Work on long term contracts

Develop your skills at a prestigious company

Gain security clearance


If this sounds like the role for you, we’d love to hear from you! To apply for the position of Customer Support Advisor, please send your CV to the Aerospace and Defence team via the ‘apply now’ button.

***[PLEASE NOTE: A start date is fast approaching so apply as soon as possible!]***