Terms & conditions

Site Terms and Conditions of use

These Terms and Conditions govern your use of the JAM website at http://www.jamrecruitment.co.uk ("JAM Site") and your relationship with JAM.

Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the JAM Site. If you have any questions on the Terms and Conditions, please contact marketing@jamrecruitment.co.uk.

www.jamrecruitment.co.uk is a site operated by JAM Recruitment Limited (“JAM”). JAM is registered in England and Wales under Company Number 05052190 and the Registered Office is at Marsland House, Marsland Road, Sale M33 3AQ.

If you are seeking to instruct JAM for the provision of recruitment services, our Standard Terms and Conditions shall apply.

Use of the JAM Site

We operate the JAM Site to assist you in understanding JAM’s services and in communicating with us.

The JAM Site is provided for your personal use subject to these Terms and Conditions. By accessing or using the site, you agree to be bound by these Terms and Conditions.

If you are unable to access all/part of our site or upload your CV then please email us to advise us at marketing@jamrecruitment.co.uk.

Amendments

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the JAM Site. We will make reasonable efforts to notify you of any changes. The changes will apply to the use of the JAM Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the JAM Site. If you continue to use the JAM Site after the date on which the change comes into effect, your use of the JAM Site indicates your agreement to be bound by the new

Your use of the JAM Site

You may not use the JAM Site for any of the following purposes:

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;
  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or code of practice;
  • interfering with any other person's use or enjoyment of the JAM Site; or
  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of this clause.

By submitting information through the JAM Site you agree and acknowledge that while we may contact you in response to the information you provide, we are not obliged to provide you with any particular product or services.

Employers & Clients

JAM makes no representation or warranty in respect of any of the following:

  • the existence or availability of any appointment advertised on the JAM Site;
  • that any Employer or Client will ask for your CV, ask to interview you or recruit you;
  • that any Employer or Client will keep confidential any of your information or data provided to that Employer or Client, albeit we use our best endeavours to make them aware of their Data Protection requirements and their duty of care to adhere to the statutory requirement of the same; or
  • the final terms and duration of any appointment obtained through the JAM Site.

Registration

In order to access to receive alerts and any communications about jobs or Assignments, you must register on the JAM Site. If you register, you must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

If you register to use the JAM Site you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting marketing@jamrecruitment.co.uk immediately.

If JAM has reason to believe that there is likely to be a breach of security or misuse of the JAM Site, we may require you to change your password or we may suspend your account.

Right to suspend or cancel your registration

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel your registration at any time by logging onto the JAM Site through the "unsubscribe" link contained in the last communication that you received.

The suspension or cancellation of your registration and your right to use the JAM Site shall not affect either party's statutory rights or liabilities.

Disclaimer

Whilst JAM uses reasonable care in compiling and presenting the content found on the JAM Site, it is provided purely for information and you should seek further guidance and make independent enquiries before relying upon it. If JAM is informed of any inaccuracies in the material on the JAM Site we will attempt to correct the inaccuracies as soon as we reasonably can.

If we are in breach of these Terms and Conditions, we will only be responsible for any losses that you suffer to the extent that they are a foreseeable consequence to both of us. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

These Terms and Conditions shall not limit or affect our liability if something we do negligently causes death or personal injury.

Website Linking

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of- service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property

JAM is the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may retrieve and display the content of the JAM Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the JAM Site without written permission from JAM.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged to any third parties.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Equal Opportunities & Diversity

We may also release information relating to you to regulatory or law enforcement authorities, if required to do so.

We may use the information we have collected about you on an anonymised basis for the purposes of monitoring in relation to our equal opportunities policy. We also reserve the right to disclosure the information we have collected about you to our professional advisers and to other persons to the extent that JAM contracts out any aspect of the operation of its recruitment agency services. These third parties will be acting under similar undertakings of confidentiality as JAM.

Applicable Jurisdiction

These terms and conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement, and you want to take court proceedings, you must do so within the United Kingdom.

Miscellaneous

You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

If you breach these Terms and Conditions and JAM chooses to ignore this, JAM will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

JAM shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

Complaints Policy

JAM is committed to providing a high level service to our customers. If you do not receive satisfaction from us we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please send an email to complaints@jamrecruitment.co.uk.

Next steps:

  • We will acknowledge your complaint by phone or email within five working days, asking you to confirm or explain the details set out, where applicable. We will also let you know the name of the person who will be dealing with your complaint.
  • Your complaint will be recorded on our Company database, if applicable.
  • We will seek to reach an amicable resolution with you at all times.
  • If such a resolution is not possible and you feel your complaint has not been satisfactorily resolved, you should write to our CEO, John Morris on j.morris@jamrecruitment.co.uk, with full details of your complaint. He, or a member of his Senior Management team will investigate your complaint and will respond to you within 28 working days with a detailed reply to your complaint. This will include our suggestions for resolving the matter.
  • If you are still not satisfied, you can contact APSCo (of whom we are a member) by email: complaints@apsco.org

If we have to change any of the timescales above, we will let you know and explain why.